Modern Youth Learning Centre / 現代優賢學習中心 (“we”, “us”, “our” or the “Centre”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (the “Ordinance”) and other applicable laws and regulations.
This Privacy Policy Statement explains how we collect, use, retain, disclose and protect personal data obtained through our website, online enquiry forms, WhatsApp communications, telephone communications, social media platforms, educational services, tuition courses, activities and other services provided by us.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal data collected by or provided to Modern Youth Learning Centre / 現代優賢學習中心 through:
- Our website;
- Online enquiry and registration forms;
- Telephone, WhatsApp, email and other communication channels;
- Tuition and educational courses;
- Homework tutoring services;
- Educational activities and events;
- Social media platforms and other online channels operated or used by us; and
- Other interactions with the Centre.
2. Personal Data
For the purposes of this Privacy Policy, “personal data” means any information from which an individual can be directly or indirectly identified. Depending on the circumstances, the personal data we may collect may include:
- Name;
- Date of birth or age;
- Gender;
- Parent or guardian information;
- Telephone number;
- WhatsApp contact details;
- Email address;
- Residential or correspondence address;
- School and education information;
- Academic assessment and performance information;
- Course enrolment information;
- Learning progress and related educational records;
- Information provided through enquiries or applications;
- Photographs, videos or other images, where applicable;
- Payment and transaction information, where necessary; and
- Other information voluntarily provided to us.
We will only collect personal data that is reasonably necessary for the purposes described in this Privacy Policy and our Personal Information Collection Statement.
3. Collection of Personal Data
We may collect personal data when you make an enquiry about our courses; enrol in or use our tuition or educational services; register for a course, activity or event; submit an online enquiry or registration form; contact us by telephone, WhatsApp, email or other communication channels; visit or use our website; interact with our social media platforms; participate in activities, events or educational programmes; or otherwise communicate or interact with the Centre.
Where the student is a minor, we may request information from a parent or legal guardian where reasonably necessary for enrolment, administration, communication, safety or other legitimate purposes.
4. Purposes of Collecting and Using Personal Data
We may use personal data for the following purposes:
- Processing course enquiries, applications and enrolments;
- Providing tuition, educational and related services;
- Managing class arrangements and course administration;
- Communicating with students, parents and guardians;
- Providing information about classes, schedules, changes and arrangements;
- Monitoring and supporting students' learning progress where applicable;
- Handling payments and administrative matters;
- Responding to enquiries, requests and complaints;
- Providing customer and administrative support;
- Organising educational activities, events and programmes;
- Conducting internal administrative and operational activities;
- Improving the quality of our courses and services;
- Conducting research and statistical analysis in an appropriate manner;
- Sending information about our courses, activities and services, subject to applicable legal requirements and your consent or right to object where applicable;
- Complying with applicable laws, regulations, court orders and requests from governmental or law enforcement authorities; and
- Other purposes directly related to the above purposes.
5. Direct Marketing
Subject to the requirements of the Ordinance and other applicable laws, we may use your personal data to send you information about courses, tuition programmes, educational services, events, activities, promotions and other services or information offered by Modern Youth Learning Centre.
Where consent is required by law, we will obtain the appropriate consent before using personal data for direct marketing. You may opt out of receiving direct marketing communications at any time by contacting us using the contact details below.
6. Disclosure and Transfer of Personal Data
We will generally keep personal data confidential. Where reasonably necessary for the purposes described in this Privacy Policy, personal data may be disclosed to or processed by:
- Our authorised staff and representatives;
- Service providers assisting us with website hosting, information technology, communications, administration, payment processing or other services;
- Professional advisers and service providers where reasonably necessary;
- Relevant organisations where required for the provision of a service or activity; and
- Government departments, regulatory authorities, law enforcement agencies or other parties where required or permitted by law.
We do not sell personal data for commercial purposes.
7. Security
We take reasonable and practicable steps to protect personal data against unauthorised or accidental access, processing, use, alteration, loss or disclosure. Access to personal data is limited to persons who reasonably need access for their work or responsibilities. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Retention of Personal Data
We will retain personal data for no longer than is reasonably necessary to fulfil the purposes for which it was collected or directly related purposes, subject to applicable legal, statutory and regulatory requirements. When personal data is no longer required, we will take reasonable steps to delete, destroy or anonymise it, where appropriate.
9. Accuracy of Personal Data
We aim to maintain personal data that is accurate, complete and up to date for the purposes for which it is used. You should notify us as soon as reasonably practicable if your personal data changes or if you believe that information held by us is inaccurate.
10. Access and Correction of Personal Data
In accordance with the Ordinance, you may request confirmation as to whether we hold your personal data; access to your personal data; and correction of inaccurate personal data. Requests should be made in writing or by email to the Centre at 新界荃灣西樓角路1-17號新領域廣場11樓06室, Tsuen Wan, Hong Kong, or mycentre.cs@gmail.com. We may charge a reasonable administrative fee where permitted by law.
11. Cookies
Our website may use cookies or similar technologies to improve website functionality and user experience. Cookies may be used to remember user preferences, improve website performance, understand website usage and support website functionality. You may adjust your browser settings to reject or restrict cookies; however, certain website functions may not operate properly as a result.
12. Minors
Our courses and services may involve children and students under the age of 18. We encourage parents and legal guardians to supervise minors when they use online services or provide personal data. Where appropriate, we may seek information or consent from a parent or legal guardian in connection with course enrolment, educational services, activities or other matters involving a minor.
13. External Links
Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, security or content of third-party websites or platforms. You should review the privacy policies of any third-party websites you visit.
14. Changes to This Privacy Policy
We may update or amend this Privacy Policy from time to time. The latest version will be published on our website with the relevant revision date.
15. Contact Us
For enquiries relating to this Privacy Policy or personal data protection, please contact Modern Youth Learning Centre / 現代優賢學習中心 — Address: 新界荃灣西樓角路1-17號新領域廣場11樓06室, Tsuen Wan, Hong Kong; Telephone: 3167 7618; WhatsApp: 6991 3589; Email: mycentre.cs@gmail.com.